People see I’m into Lean Six Sigma and assume I only dream in Pareto charts and Cpk values, but last week, I stepped away from the data to focus on the most complex variable in any process, The People.
I spent time with a fantastic pharmaceutical team where relationships are key. We had the “Yellow” creative visionaries struggling with the “Blue” development and launch specialists, and vice versa. It’s a classic organisational tension. Innovation vs. execution.
The Pinch Point
Instead of a lecture, we got tactical. We ran a mixed-style simulation designed to let people experience the project lifecycle through a different lens.
The goal? To understand exactly where the shoes pinch for their colleagues.
The Breakthrough
It was incredibly powerful to watch the “Aha!” moments happen in real-time. By exploring the strengths and weaknesses of the Yellow, Green, Blue, and even Red styles in a non-threatening, gamified environment, the friction began to melt into empathy.
They didn’t just learn a framework, they learned why their opposite is actually their greatest asset.
The takeaway: You can have the most optimised process in the world, but if your team doesn’t understand why their colleagues behave the way they do, your efficiency will leak.
Stats are vital, but people are the pulse. If we don’t fix the human friction, we won’t hit the optimum process.
If your Team would benefit from a similar activity I’m here to help. Get in touch.
#LeanSixSigma #TeamDynamics #BehaviouralScience #LeadershipDevelopment #WorkplaceCulture #PharmaInnovation
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